Deliveries within the UK are made using the Royal Mail’s Special Delivery™ service. Deliveries outside the UK are made using either Royal Mail or Parcelforce – depending on the size of the package and the location. UK postage and international shipping are both included in advertised price.

Alternatively, please contact us before placing an order. A signature will be required for receipt of the goods by an adult (aged 18 years or over) at the delivery address (whether yourself or a member of your household). If no-one is available when the carrier attempts delivery, the carrier may leave a calling card for you to re-arrange delivery at a more convenient time. Alternatively, you may need to collect the Goods from your local delivery office provided you can produce adequate proof of identity.

We will only deliver the to the delivery address given in your order. If you pay by debit/credit card or PayPal, the goods must be dispatched to the billing address of the card holder. However, if you require the goods to be delivered to a work address please ensure that this is included when placing the order.

The delivery address can not be changed after an order has been made and payment received. Watches may be collected from our offices but by appointment only for security reasons.